Privacy policy

PRIVACY POLICY

Effective Date: 20 August 2026
Website: www.vjglobalvision.com

VJ GLOBAL MARKETING
Registered Office: #257, Anjanapura Main Road, Off Kanakapura Road, Bengaluru – 560062, Karnataka, India

VJ GLOBAL VISION (“VJ Global Vision”, “Company”, “we”, “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us by our customers, members, visitors, business associates and users of our website.

This Privacy Policy explains how we collect, use, store, process and protect personal information when you visit or use www.vjglobalvision.com, register for an account, purchase products or services, participate in our membership/referral programmes, make payments, contact us or otherwise interact with us.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. INFORMATION WE COLLECT

Depending on how you interact with our website and services, we may collect the following information:

A. Personal Information

Full name
Mobile number
Email address
Residential or communication address
Date of birth, where required for a legitimate business purpose
Gender, where voluntarily provided
Identification/KYC information where legally or operationally required
Login credentials and account-related information
Referral/member ID and related information

B. Transaction and Payment Information

When you purchase our products or services or make payments through our website, we may collect or process:

Order details
Transaction/reference numbers
Billing information
Payment status
Invoice and GST-related information
Payment confirmation or transaction documents

Payments may be processed through third-party payment gateways. We generally do not store complete debit-card, credit-card, CVV, UPI PIN or banking passwords on our own servers. Such information is processed by the relevant authorised payment service provider in accordance with its own privacy and security policies.

C. Technical Information

When you access our website, certain technical information may be automatically collected, including:

IP address
Browser type
Device type
Operating system
Approximate location derived from technical information
Pages visited
Date and time of access
Referring website
Device and website interaction information
Cookies and similar technologies

2. HOW WE USE YOUR INFORMATION

We may use personal information for legitimate business purposes, including:

Creating and managing user/member accounts
Processing registrations and orders
Providing products, services and membership benefits
Processing payments and refunds
Generating invoices and maintaining financial records
Managing referral and membership programmes
Providing customer support
Communicating regarding orders, accounts, services and important updates
Sending OTPs, verification messages and security notifications
Preventing fraud, misuse and unauthorised activities
Maintaining website and platform security
Improving our products, services and website
Conducting analytics and understanding user behaviour
Complying with applicable laws, taxation, accounting and regulatory requirements
Resolving disputes and enforcing our terms and policies
Sending promotional communications where permitted by applicable law and, where required, with appropriate consent

We will not use personal information for purposes that are incompatible with the purpose for which it was collected unless permitted or required by applicable law.

3. CONSENT

Where consent is required by applicable law, we will seek appropriate consent before processing personal information.

You may withdraw consent where applicable. Withdrawal of consent will not affect the lawfulness of processing carried out before withdrawal.

Please note that certain information may continue to be retained or processed where required for legal, regulatory, accounting, security, fraud-prevention or other lawful purposes.

4. SHARING OF INFORMATION

We do not sell your personal information as a commodity.

We may share relevant information with trusted third parties where reasonably necessary to provide our services or comply with legal obligations, including:

Payment gateways and financial service providers
SMS, OTP, email and communication service providers
Hosting, cloud and technology service providers
Website analytics and security service providers
Shipping/logistics partners where applicable
Professional advisers, auditors and legal advisers
Government authorities, regulators, courts or law-enforcement agencies where required
Business partners where necessary to fulfil a service requested by you

Third-party service providers may process information according to their own applicable terms and privacy policies.

5. PAYMENT SECURITY

Payments made through our website may be handled by authorised third-party payment processors.

We do not request or intentionally store sensitive payment authentication information such as your UPI PIN, ATM PIN, CVV or online banking password.

Users should never share OTPs, passwords, UPI PINs, card PINs or other confidential authentication information with any person claiming to represent VJ Global Vision.

6. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

Keep users logged in
Remember preferences
Improve website functionality
Understand website traffic
Maintain security
Analyse website performance
Improve user experience

You may configure your browser to reject or delete cookies. However, disabling certain cookies may affect some website functionality.

7. COMMUNICATIONS

By registering, placing an order, submitting an enquiry or otherwise interacting with our services, you may receive communications relating to:

Account verification
OTPs
Transactions
Orders
Membership
Payments
Security
Customer service
Important policy or service changes

Where legally required, promotional communications will be sent based on applicable consent and communication preferences.

You may opt out of non-essential promotional communications through the available unsubscribe or communication-preference mechanisms.

8. DATA SECURITY

We take reasonable technical and organisational measures designed to protect personal information against:

Unauthorised access
Loss
Misuse
Alteration
Disclosure
Destruction

Security measures may include access controls, authentication mechanisms, encryption where appropriate, secure hosting, monitoring and other safeguards.

However, no internet-based system can be guaranteed to be completely secure. Users should therefore also take reasonable precautions to protect their passwords, OTPs and account information.

9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud and complying with applicable legal, tax, accounting and regulatory requirements.

When information is no longer required, we may securely delete, anonymise or otherwise dispose of it in accordance with applicable law and our internal retention practices.

10. YOUR RIGHTS

Subject to applicable law and the commencement of relevant legal provisions, you may have rights relating to your personal data, including the ability to:

Request information about personal data processed by us
Request correction of inaccurate or incomplete personal information
Request deletion of personal information where legally applicable
Withdraw consent where processing is based on consent
Raise a grievance or complaint regarding processing of your personal information
Exercise other rights available under applicable data-protection law

Requests may be submitted using the contact details provided below.

We may need to verify your identity before processing certain requests in order to protect your account and personal information.

India's DPDP framework provides individuals with rights and establishes obligations for organisations processing digital personal data.

11. CHILDREN'S PRIVACY

Our website and services are not intended to knowingly collect personal information from children in circumstances where applicable law requires parental consent.

Where applicable, we will take reasonable measures to comply with legal requirements concerning children's personal data.

12. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, payment gateways, social media platforms, travel providers or other external services.

We are not responsible for the privacy practices, content or security of third-party websites.

Users are encouraged to review the privacy policies of such third parties before providing personal information.

13. INTERNATIONAL DATA PROCESSING

Some technology, hosting, communication, payment or service providers engaged by us may process information using infrastructure located outside India.

Where personal information is transferred or processed outside India, we will take reasonable steps to ensure that such processing is carried out in accordance with applicable law and contractual or other appropriate safeguards.

14. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

The updated Privacy Policy will be published on this page with the revised effective date.

We encourage users to periodically review this page.

15. GRIEVANCE AND PRIVACY CONTACT

If you have questions, concerns, requests or complaints regarding this Privacy Policy or the processing of your personal information, please contact us.

VJ GLOBAL MARKETING
VJ GLOBAL VISION

Registered Office:
#257, Anjanapura Main Road,
Off Kanakapura Road,
Bengaluru – 560062, Karnataka, India

Website: www.vjglobalvision.com

Email: support@vjglobalvision.com

Phone: +919964301148

When contacting us regarding personal information, please provide sufficient details to help us understand and address your request. We may request reasonable verification of identity before responding to certain requests.

16. GOVERNING LAW

This Privacy Policy shall be governed by and interpreted in accordance with the applicable laws of India.

Any disputes relating to privacy or the use of this website shall be subject to the applicable jurisdiction of courts in Bengaluru, Karnataka, unless otherwise required by applicable law.

17. ACCEPTANCE

By using www.vjglobalvision.com, registering for an account, purchasing products or services, or submitting personal information through our website, you acknowledge that you have read and understood this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of the website and services.

VJ GLOBAL MARKETING
VJ GLOBAL VISION
#257, Anjanapura Main Road, Off Kanakapura Road, Bengaluru – 560062, Karnataka, India

Last Updated: 20 August 2026